Booking a bus rental can leave you with some questions! Here are some frequently asked questions we get. If your question isn’t answered here, please don’t hesitate to contact us and ask!
The best time to reserve is as soon as you have your dates set. Keep in mind that peak travel occurs during spring/summer, and especially on weekends. For weddings, peak season is April – June and September – early November, with October being the most popular. While it’s certainly possible we may be able to accommodate a last minute trip, it’s not guaranteed. Contact us to confirm availability for your requested date(s).
You can book for as long as you need – a day, a week, a month. The minimum is 3 hours. If you need a recurring schedule, just let us know!
Yes, we can often accommodate overnight and multi-day trips. These trips require a little more planning than a standard charter, so pricing is customized based on your itinerary, timing, driver needs, and any overnight accommodations required. Reach out to us with your trip details and we’ll be happy to discuss options.
Pricing depends on the type of service you need, where you are going, how long you need transportation, and the size of your group. Because every trip is a little different, we provide custom quotes based on your specific details. Contact us with your trip date, pickup and drop-off locations, estimated schedule, and group size, and we’ll provide pricing for your trip.
Our pricing is based on the time your bus is actually in service, plus applicable deadhead time to travel to your first pickup location and return from your final stop. We do have a 3-hour minimum for most bookings, but those service hours can often be split depending on your itinerary. For example, if you need transportation at the beginning of your event and again later at the end, your service time may be divided between those trip segments rather than requiring continuous use of the bus.
To provide an accurate quote, we’ll need a few details about your trip, including the date of service, pickup and drop-off locations, the number of passengers, and your expected schedule. It is also helpful to know the type of trip you are planning, such as a wedding shuttle, private charter, brewery tour, or other event. The more detail you can share, the more accurate your quote will be.
Tipping the driver is never required, but it is always appreciated. Many customers choose to tip as a thank-you for great service, but the amount is completely up to you. Gratuity is not included in your service price. Most groups choose to tip 15%-20%. All tips that you choose to leave go directly to your driver. They work hard to ensure your group’s safety and on-time arrivals.
Yes, in many cases, your service time can be split. For example, a 3-hour minimum may be used as 1.5 hours of service at the beginning of your event and 1.5 hours at the end. However, if there is unpaid downtime between those service periods, the bus will not remain available to you during that gap unless additional time is booked. This helps keep pricing flexible while making sure the vehicle and driver are scheduled appropriately.
Yes, we charge a reduced deadhead rate for the time it takes to travel to your first pickup location and return after your final stop. Deadhead time is billed at a lower rate than active passenger service time.
Yes. Federal law says drivers can only work and drive for a certain amount of time each day, with a required uninterrupted 8 hours of off time between days. That means longer trips or events with very long hours may need a little extra planning. If your trip gets close to those limits, we’ll talk through the best options with you.
We have two styles of buses. Our larger buses seat 28 passengers with room for 7 standing for a maximum of 35. Our smaller bus can seat a maximum of 18, although it uses school bus-style bench seats which means capacity can vary.
While our drivers would enjoy some time off, our buses can only be driven by our drivers as they go through our rigorous safety training program and are certified on our buses. Additionally, our insurance carrier will not allow anyone who isn’t an OMT-employed driver to drive our buses. The cost of your trip includes the cost of the driver.
If your event runs over, we’ll send an adjusted bill, rounded to the nearest hour. For example, if you book 3 hours, but your event ends up running 3.5 hours, we will send and adjusted bill for an extra 1 hour.
Shuttle service works by booking OMT and requesting a shuttle route. Let us know your date and times, and what stop(s) are required and we’ll do the rest! Before your event, we’ll confirm shuttle stops and make sure they work for you. Prior to the start of your event, our team will setup Shuttle Stop signs at approved stops letting your customers or guests know where to wait for the bus. We’ll start running shuttles for the duration of your event. When your event is over, we’ll make sure everyone gets back to their vehicle and collect our signs and head out. Shuttles can run continuously or only during specific times. Please keep in mind that shuttles can carry the vehicle’s legal maximum number of passengers in a single trip.
Our largest buses are 30 feet long, just over 11 feet tall, 8 feet wide, and weigh (when fully loaded) 31,000 pounds (15.5 tons). Our buses easily fit in most commercial locations such as amusement parks, parking lots, and most commercial spaces. Our buses generally fit in some residential driveways and private roads.